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Booking Policies

Cancellation and reservations

FREE RATE

high season

Cancellation : Cancel or reschedule free of charge up to 5 days before arrival date. Reschedulable up to 5 days prior to arrival date. In case of late cancellation, the hotel will charge 30 % of the total amount of the reservation. In case of no-show, the hotel will charge 100 % of the total amount of the reservation.

Payment:To guarantee the reservation, regardless of the season, the hotel will request a deposit of 30 % of the total amount of the reservation, at the time of booking. The remaining amount of the reservation must be paid at the hotel upon check-out.


Low season

Cancellation : Cancel or reschedule free of charge up to 3 days before arrival date. Reschedulable up to 3 days before the arrival date. In case of late cancellation, the hotel will charge 30 % of the total amount of the reservation. In case of no-show, the hotel will charge 100 % of the total amount of the reservation.

Payment: In order to guarantee the reservation, regardless of the season, the hotel will request a deposit of 30 % of the total amount of the reservation, at the time of booking. The remaining amount of the reservation must be paid at the hotel upon check-out.

SMART RATE

high season

Cancellation: Reschedule up to 5 days before arrival date. In case of late cancellation, the hotel will charge 100 % of the total amount of the reservation. In case of no-show, the hotel will charge 100 % of the total amount of the reservation.

Payment: In order to guarantee the reservation, regardless of the season, the hotel will request a deposit of 100 % of the total amount of the reservation, at the time of booking. The remaining amount of the reservation must be paid at the hotel upon check-out. 


Low season

Cancellation: Reschedule up to 3 days before arrival date. In case of late cancellation, the hotel will charge 100 % of the total amount of the reservation. In case of no-show, the hotel will charge 100 % of the total amount of the reservation.

Payment: In order to guarantee the reservation, regardless of the season, the hotel will request a deposit of 100 % of the total amount of the reservation, at the time of booking. The remaining amount of the reservation must be paid at the hotel upon check-out. 

Special offers have specific cancellation policies and should be consulted individually
VAT included in all rates

Children and extra beds:

  • Children up to 3 years old: free cot
  • Children from 4 to 12 years: €50 per night in extra bed (with breakfast included)
  • Children over 13 years and adults: €100 per night in an extra bed (breakfast included)
  • Cot and extra bed are on request and subject to availability
  • Maximum age of children in extra bed: 12 years

Others:

  • Check-in time 3pm (4pm for accommodation in the House Collection)
  • Check-out time at noon (11am for accommodation in the House Collection)
  • Petfriendly hotel. Please see the [admission rules for PETS]
  • Non smoking hotel (except in authorized zones)